Andrew Kris Thompson
703 Deweese Ave
10/2005 - Present GoCyber Southern Pines, NC
Provide in-house and on-site service to businesses in the Southern Pines/Pinehust area. Advise clients on IT related product and service purchases and how they will affect their business.
10/2001 - 10/2005 C2 Portfolio, Inc. Pinehurst, NC
Maintained replication of production databases between sites. Created and scheduled batch jobs to perform various tasks within databases. Monitored the creation and maintenance of data import stored procedures by development team. Studied queries used by the front end application for bottlenecks and created or updated tables and indexes as appropriate.
Oversee the development of new modules that interact with a production database. Maintain the stored procedures used to import data into the production system. Create and maintain summarization modules and views to meaningfully report on housed data. Migrated servers from WinNT4 to Windows 2000. Installed and configured ColdFusion MX and SQL Server 2000 on production and development servers.
Installed and maintained Windows NT4 Servers acting as web servers for intranet, development, and internet use. Configured and monitored Cisco PIX firewalls for Virtual Private Network communication between two offices.
Primary developer for the front end to an internal use project that maintained customer information in SQL Server. Installed and configured ColdFusion on freshly formatted servers for branch offices and development use.
8/2001 - 10/2001 Dexter Sport Supplements, Inc Carthage, NC
Maintained WinNT4 server. Enhanced and monitored search engine ranking of company web sites. Extracted customer list from Mail Order Manager (MOM) software for periodic mailings. Scripted updates of mailing list to include new customers and remove requests.
9/2000 - 6/2001 PrimeTV Southern Pines, NC
Help Desk Support Technician
Purchased, built, and installed new Windows 2000 servers. Purchased and installed new Windows 2000 and Windows 98 workstations. Serviced existing systems including Windows 98, Novell 4.11, and Windows NT 4.
1/1999 - 8/2000 Getronics Tewksbury, MA
Field Service Technician I/II
Worked individually, and in teams to complete projects at client sites. Projects include: end-user relocations, new PC rollouts, new system image rollouts, and PC hardware/software upgrades.
10/1998 - 1/1999 System One Technical, Inc. Tampa, FL
Contracted to Getronics, hired on as full-time at end of contract. Support Specialist. Our team rolled out up-to-date Y2K compliant software to several thousand of our customer's clients. Contacted, shipped, installed and troubleshot this software via telephone. Created and maintained multiple Access databases as work flow devices to increase productivity.
Familiar Products and Technologies
Using the Linux-based Ubuntu Operating System and the FreeSWITCH telephony system, I built a phone system for my home and business. Hosted in the cloud, it provides small businesses in two states with follow-me and PBX services.
E-mail SPAM/Virus Filtering
For a little over two years, I ran a private spam filtering service for my personal domains and several local customers. Starting Postfix, SpamAssassin, and other open source tools, I built custom filters and automated processes for identifying bad senders.
Coursera/University of Toronto
Learn to Program: The Fundamentals, Language Focus: python 3.x, Certificate - Completed: November, 2012
CS101: Introduction to Computer Science, Language Focus: python 2.x, Certificate - Completed: October, 2012
Sandhills Community College
Fall 2000: Operating Systems - Windows, Data Comm/Networking Overview, Routing and Switching I
Richmond Community College
1995-1998, 70 credits towards Computer Information Technology
Training and Certifications
SQL Server 7 Administration
Multi-day classroom based course ending December 7th, 2001. Hands On Technology Transfer, Inc.
October 8, 1999. #DE6DTT3881